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I take my two kids to the Ballard office, and we have had really great experiences. We consulted with one other ortho in the area and by far preferred the atmosphere and friendliness of Dr. Nelson's office. I like it so much I've decided to get some of my 1980s orthodontia spruced up a bit. Dr. Nelson himself is professional yet friendly, and all of the hygienists have been nice, too. When my son got his Phase 1 braces off, they brought him a balloon, which I thought was a cute touch.
Both of my kids have severe food allergies/celiac, and when I inquired to make sure none of the orthodontic materials contained the dangerous ingredients, they were more than accommodating in looking up the information.
The woman who handles financing (Kristy) has a great, calm but outgoing personality and has helped us with the monetary hurdles. She explains everything really well.
Just writing this review because we've had good experiences there and I think they deserve some credit.
Dr. Nelson and the whole team are wonderful with patients of all ages. After extensive orthodontics here, my teeth look better than I had expected and ever thought they would.
Over the years of this process, Dr. Nelson, and his assistants were always courteous, ever so helpful with everything from explaining procedures upfront to recommending the best manner of home dental care and what to expect.
Appointments were ALWAYS on time as scheduled and the receptionists are super courteous and helpful. Once Dr. Nelson even called me at home on his day off when I called in about a wire which came loose!
As a former school teacher, it was a pleasure to observe how fantastic they are with all the young children, teens and their parents who come here for orthodontics.
Nelson Ortho is the best. Having interviewed for my kids, several orthodontic options, this practice is second to none.
Part of the reason is Paul Nelson's extraordinary art, touch, and honesty; the other part is that his many assistants are completely grounded and sane, helpful and very well trained.
Years after my kids had their teeth straightened (some used their retainers, others didn't so I would imagine they WILL be back!) I decided to address some lower-teeth over-crowing that grew worse with age.
Now at 60, I celebrated that birthday by looking sixteen! Got wired on my lower front teeth, proving that I've not given up on myself! I would encourage older people to consider this. Dr. Nelson does nothing that is unnecessary, and he is patient with clients on his approach with problem-solving. And since I am someone who wants to understand the full picture and appreciates the art, not just the science of how this can work, he was infinitely patient with this patient!
I hid these teeth till I was 24. After two years of suffering, I now get genuine compliments on my teeth once a week.
The office is brand new. The fish tank is a TV. Paul's cool and will probably be around when its time for me to drag my kid in there with the crowded teeth she got from her dad or the huge gap she got from her mom.
‘‘When our dentist recommended orthodontics for our kids, I asked several people in the community who they suggested. The name I kept hearing was Dr. Nelson and after completing orthodontic treatment on my oldest daughter, I understand why. The office is always fun (great staff!) yet professional, and we have complete confidence in Dr. Nelson. I have highly recommended Dr. Nelson to all of our friends.
- John V.
‘‘We knew nothing about orthodontics when our dentist referred us to Dr. Nelson to check our son. Dr. Nelson and his staff were great at explaining everything. We never felt rushed in any way, and I appreciate the way he clearly explained what was wrong with Tim’s bite and options to fix it in an understandable way.
- Beth R.
‘‘Our children’s teeth are beautiful, and your office has been excellent in every way! Thank you! We especially love the contests.
- Brett J.
‘‘We appreciate the friendliness and professionalism of your practice. It’s been a long journey with people who took great care of us.
- Dora K.
‘‘Love this practice! This is our second time through (second child in braces), and I am consistently impressed by the professionalism and friendliness. We enjoy the extras like the contests.
- Anna C.
‘‘Incredible customer service, the entire experience was flawless. My daughter especially appreciated the getting to know the assistants.
- Ashley B.
‘‘The most friendly staff and doctor of all the dental and medical offices we have visited.
- Greg R.
‘‘Thank you for seeing us through orthodontics for our three kids. You made the experience easy. We appreciate Dr. Nelson’s “bedside manner” and expertise.
- Dave D.
‘‘I was very impressed with the way the office responded to emergency situations such as broken brackets etc. They are always very accommodating and understanding.
- Erin P.